About Us

Murray Spackman and Janice RiggMurray Spackman and Janice Rigg, owners of Waterloo Pet Services, have over 20 years of pet care experience and have been around furry friends for all of their lives.

About Janice: The family dog “ITCH” (quickly renamed Chum) was not enough for Janice, whether it be a baby squirrel by the roadside, mouse, hamster or gold fish purchased from the neighborhood pet store, she would bring them all home. From taking in stray cats to caring for family and friends’ pets, animal care was always part of Janice’s life. Her “baby”, a yellow Labrador named Arizona, taught Janice a lot about canine behavior. There were extensive training sessions (with different animal care professionals) to combat fear aggression, separation anxiety and other destructive behaviors. “This led me to understand the need for professional assistance and care in every pet’s life”. Janice is a Certified Professional Pet Sitter, certified in Pet First Aid,a member of Pet Sitters International and advocate of Grand River all Breed Rescue.

About Murray: Raised in multi-generational, medical family Murray was brought up in an environment of compassion and caring. From puppy births to untimely deaths he was fortunate to be a part of it all. The family raised medium size dogs and then bred Yorkshire Terriers (Canadian Kennel Club accredited). The kids cared for fish, hamsters and rabbits. In his own home, his children cared for their rabbits, guinea pig, hamster and turtles and Murray took in unwanted or abandoned cats. He is a Certified Professional Pet Sitter, certified in Pet First Aid and a member of Pet Sitters International. Being a single father he is well acquainted with the mess small children and animals can create.

Murray and Janice now live in Kitchener with their dog Skylar and are taking their love and experience with pets into a service to assist you in giving your pet the best care possible.

Marion HunspergerMarion Hunsperger : our part time Administrator.

Marion & Katie have been with us since the beginning and have been a pleasure to deal with in every capacity.

Marion has a back ground in Human Resources and Office Administration In her time with WPS she has expanded the office and is working on streamlining our scheduling and invoicing procedures.  She will be happy to answer any questions you may have about Waterloo Pet Services.


Mark IrschickMark Irschick: Independent Contractor
Mark is Pet First Aid certified, bonded and insured under the Waterloo Pet Services banner. He has been an animal enthusiast for most of his life, being a pet parent to birds, dogs and cats. Mark worked for the Essex County & Toronto Humane Societies as the Lead Hand and in numerous vet clinics over the years.

Mark has the experience and knowledge that comes with working with animals under stress and understands both body language and needs for all the fur babies in his care. He gained invaluable experience working with domestic and wild animals of all types and temperaments. Presently he parents Pi and Tam who are Siamese cats and a bundle of energy!



Kat Murphy Gibbs : Independent Contractor

Kat’s family didn’t allow pets growing up.  Her mother told her “when you grow up and have a home of your own, you can have as many pets as you want”.  Kat grew up, adopted her first cat and hasn’t looked back.  A parade of furry and feathered friends have come through Kat’s home, many seniors as she has a major soft spot for grey muzzles. Her current best pals are her dog Mitz and her hamster Ragamuffin, but she shares her home with a super friendly cat and 3 small parrots too! Kat has experience with cats, dogs, rodents, reptiles and birds. Kat is a long time client of Waterloo Pet Services, and is thrilled to be part of this great organization.


Conner Maynard Mee :  Independent Contractor

Conner has always been an animal lover through and through, growing up she was always drawn to working with animals. She got her first part-time job at a dog boarding facility which only motivated her more. After graduating from Sheridan College’s Animal Care program she went on to continue working in dog boarding but also grooming. Conner is currently living in Cambridge with her two cats Branson and Barrow, leopard gecko Elizabeth and her newest addition to the family a rescue dog from Korea named Dongsook. Through her grooming apprenticeship at Central Bark in Waterloo she was connected to Waterloo Pet Services and eagerly joined the team! Now she is very happy to be doing both grooming and providing loving pet care.